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General Health & Safety Guidelines

General Health and Safety Guidelines

Helping to ensure the health and safety of Montclair State students abroad is one of the top priorities of the Study Abroad Office.

Before you travel:


1. Alert Traveler:

  • Download the Alert Traveler app and activate it by generating a password on the Alert Traveler box located on your Study Abroad application.
  • Once downloaded make sure you subscribe to the cities and countries you will be traveling to in order to receive security and safety alerts from those locations.

2. Insurance Coverage:

  • Be sure to enroll in the University’s contracted overseas health/security programs.  Information can be found here
  • Once enrolled, be sure to create a login, review the coverage brochures, print and carry your ID card, and check the website for resources.

3. U.S. State Department Resources:

4. Know where you are going:

  • Find out information about the destination country on the U.S. Department of State website. This site also posts travel warnings issued by the U.S. government, as well as public announcements and consular information sheets.

5. Getting a Passport:

While Abroad, (in the event of a political, social, or natural emergency) please access the following resources:


1. Alert Traveler:

  • Check for notifications and emails from Alert Traveler to stay up-to-date on security alerts from the country you will be traveling to.
  • During emergency situations receive check-in requests from MSU administrators. Through your AlertTraveler app, report your status: “I’m Safe” and “I Need Help.”

2. Local Authorities:

  • Follow the advice of local authorities (local police, program providers, etc.)
  • Check the U.S. Department of State security alerts for your location that you will receive through your STEP enrollment.

3. Emergency Insurance Service:

  • Use the 24/7 emergency number on your GeoBlue/Drum Cussac plan for assistance, information and referrals.  In an emergency contact

Global Health & Safety
Phone: 800-257-4823 (Toll Free USA)
Phone: 1-610-254-8771 (Collect)
24/7 helplines

4. The Office of International Education & Global Engagement

  • As soon as possible, let your host program coordinator (if any) know that you are safe or if you need assistance.
  • Contact the Office of International Education & Global Engagement to let us know that you are safe and/or if you need assistance.

The Office of International Engagement will be in close contact with your program coordinator (if any) your family and our insurer where needed.

Domenica Dominguez - Director, Study Abroad and International Programs
Phone: 973-655-4483
Monday - Friday: 8:30 a.m. to 4:30 p.m

Wendy Gilbert-Simon - Assistant Director 
Phone: 973-655-4185
Monday - Friday: 8:30 a.m. to 4:30 p.m

Francesca De Ros
Phone: 973-655-4126
Monday - Friday: 8:30 a.m. to 4:30 p.m

Campus Police
Phone: 973-655-5222 (call this number after business hours)
24/7 helpline

Check your card for additional numbers.